All new products are covered by the manufacturer's warranty, the terms and other conditions of which can be found in the product descriptions and on the manufacturer's website. The warranty obligations of the product manufacturer are valid only if the operating conditions of the product specified in the instructions for use of the product are not violated.

The product purchase document (VAT invoice) is also a warranty card.

To return or exchange the goods, they must be fully assembled, in the original packaging, original appearance and condition, commercial appearance, without additional stickers. The goods must be unused, except for factory defects.

All costs related to the transportation of the goods to the warranty are paid by the buyer.

For replaced goods, the warranty conditions are valid for the remaining warranty period.

Register the defective product by e-mail: vilnius@hannu-pro.com indicating the product name, date of purchase, your contact information - briefly describing the defect. We will contact you.